Worked in design/decision phases for digital channel transformations
and led the teams (internet, mobile, callcenter, ATM etc. ) during
Denizbank, Hsbc Turkey, Bank Audi Lebanon, Ziraat Participation,
BKT Albania, Albaraka Bank Turkey Projects. Managed Online
Banking, Callcenter & IVR Teams, Mobile Banking Infrastructure
teams for years. Encouraged OS technologies usage within the
work environment like Elastic, Redis, RabbitMq, Containerazion
etc. Designed and published Intertech’s Open Banking API Solution
inter-API, https://api.intertech.com.tr, which is widely used in Mobile
Banking App and Fintech Integrations.
Chief Technology Officer
July 2021 – Present (4 months)
Intertech Information Technology and Marketing Inc.
8 years 9 months
Open Banking & AI Projects Principal Architect
January 2015 – August 2021 (6 years 8 months)
I work as Open Banking and AI Projects Principal Architect now. Worked in
design/decision phases for digital channel transformations and led the teams
(internet, mobile, callcenter, ATM etc. ) during Denizbank, Hsbc Turkey,
Bank Audi Lebanon, Ziraat Participation, BKT Albania, Albaraka Bank Turkey
Projects. Managed Online Banking, Callcenter & IVR Teams, Mobile Banking
Infrastructure teams for years. Encouraged OS technologies usage within the
work environment like Elastic, Redis, RabbitMq, Containerazion etc. Designed
and published Intertech’s Open Banking API Solution inter-API, https://
api.intertech.com.tr, which is widely used in Mobile Banking App and Fintech
Integrations; also works on cloud providers like Azure API Management and
Apigee. Created a internal chatbot which works on Google’s DialogFlow
together with Intertech’s banking api solution.
I have worked on different types of integrations such as Flex Cube, Cisco, Sms
OTP, Avaya, Kobil, Vasco that are widely used by different banks. I designed
Callcenter Application from scratch and worked on interaction between IVR
systems( Genesys, Cisco, Avaya) and CTI Tools as well. Created WhatsApp
Chat integration with live agent and worked on NLP solutions for Chatbot
transition using Wit.ai, api.ai and Google Tensorflow.
On technical side latest stack mostly on containers, Docker, ELK, Redis,
RabbitMq with .Net and .Net Core technologies. I have multiple projects that
run as containerized images on Docker Swarm with use of OSS technologies
widely. I am working on projects for transforming existing infrastructure to
microservices with Docker containers, Kubernetes as the orchestrator recently.
I am also working on AI solutions using Tensorflow, Apache’s products and
using them in finance sector for a better customer experience now.
Alternative Distrubition Channels Software Team Leader
December 2012 – January 2015 (2 years 2 months)
Istanbul Area, Turkey
Worked as Software Team Leader in ADC Group. I was technical consultant in
design/development for ADC Projects within the team and other parties.
Designed and lead Deniz Bank Contact Center Application and Interaction
between IVR system and CTI with new technologies according to existing and
future requirements. Created channel only backbone for Contact Center for
Outbound, Outsource intergrations.
Channel Management System management, integrations with Atm, eWallet
Solution, Callcenter, Mobile Banking, SMS Banking, Cash Management and
vs. systems. Helped teams to evolve with knowledge over the structure .
Designed and created workflows in local BPM solutions.
I designed and developed ESB integration with Channel Management system
for online channels.
Senior Software Engineer
December 2010 – December 2012 (2 years 1 month)
Worked in Channel Management Backoffice side, helped team during new
online banking system transformation. Took place in Soft OTP Mobile solutions
which is designed to replace SMS OTP password for two factor authentication.
Senior Software Engineer
February 2008 – December 2010 (2 years 11 months)
Worked on a complete bussiness solution on insurance with web based
technologies. Helped team for Oracle Form transformation of existing system
and worked as senior developer in design and development phases. Designed
and created distrubution channel apps for insurance customers in which you
can list, create policies online and get live offers. Took place in live integrations
with the other companies and also SGM, DASK, SAGBIM.
October 2007 – February 2008 (5 months)
Worked in group companies projects third party solutions, Insurance app and
Teb Cetelem. Used Oracle and Design Patterns to create apps.
FIBA Factoring Software Developer
March 2006 – April 2007 (1 year 2 months)
Worked on Factoring Project conversion to .Net environment in Oracle.
Master, MBA · (2010 – 2012)
Yildiz Technical University
Bs, Computer Engineering · (2001 – 2005)